How to edit the name on my profile?

Step 1: Contact Learning Connect Support

Initiate the process by reaching out to the Learning Connect support team via email at support@learningconnect.co.uk. This email must be sent from your registered email address with Learning Connect.

Step 2: Provide Necessary Details

In your email to the support team, include the following details:

• Your registered email ID with Learning Connect.
• The current profile name of the staff member whose profile needs editing.
• The new profile name you wish to change to.

Ensure accuracy and completeness of the provided information to expedite the process.

Step 3: Await Confirmation

After sending your email, patiently await confirmation from the Learning Connect support team. They will review your request and proceed with making the necessary changes to the staff member's profile name.

Step 4: Allow 24 Hours for Changes

Please note that it may take up to 24 hours for the changes to be implemented on the staff member's profile. Be patient during this time as the technical team works to update the profile name accordingly.